
Hilton Grand Vacations Reviews
(Rated by 9 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Price & Quality4.5
- Shipping & Delivery4.3
- Return Policy4.5
- Customer Service5.0
Recent Customer Reviews (9)
Arlene McLaughlin
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Kauã Cardoso
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Rachel Dillon
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Kevin Lanier
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Torsten Fassbinder
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Lucy Ricardo
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Charles Sheppard
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Mason Forster
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Patricia French
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Hilton Grand Vacations Pros & Cons
Pros
1
Well-equipped lodges that accommodate from two to eight persons, providing a comfortable and relaxing retreat.
2
Lodges are available both for rental or purchase, offering flexibility in vacation ownership.
3
Access to a wide range of accommodations including studios, one-bedroom, two-bedroom units, and more upscale options like Premier or Penthouse units.
4
A points-based reservation system allowing owners to book stays at various resorts within the Hilton portfolio with flexibility in location, unit size, season, and length of stay.
5
Ownership types include annual or biennial usage with options for fixed weeks or floating weeks depending on preference.
6
Flexibility to tailor vacations using points for stays at Hilton resorts worldwide as well as cruises and other travel-related services.
7
Ability to exchange points through RCI or SFX networks for additional destination choices beyond owned properties.
8
Exclusive member benefits such as access to special events, discounts across Hilton hotels/resorts, and no reservation transaction fees within the expanded property portfolio under HGV Max membership tiers.
9
Online member portal features including management of points balances, reservations, contracts/fees payment, plus access to exclusive offers and tools for vacation planning.
10
Well-equipped lodges: The lodges accommodate 2 to 8 people, providing spacious and comfortable holiday retreats ideal for families or groups.
11
Scenic locations: Resorts are situated in the Scottish Highlands, specifically Royal Deeside and Dunkeld, offering breathtaking natural beauty and rich local history.
12
Leisure facilities: Onsite amenities include pools, squash courts, tennis courts, a fitness area, sauna, steam room, spa services, and a restaurant/bar with tasty food options.
13
Convenient accommodations: Suites often feature kitchenettes or kitchens allowing self-catering options; laundry facilities are available on-site which is useful for longer stays.
14
Friendly staff: Reviews highlight polite, kind, and helpful staff contributing positively to guest experiences.
CONS
1
Timeshare limitations: As a timeshare ownership model, it may lack flexibility if travel plans change or if owners do not want to visit specific resort locations that their points cover. Ongoing costs can also be burdensome for some owners.
2
Noise issues in some suites: Some guests have reported inadequate sound insulation between floors leading to disturbances from other guests' activities above them.
3
Elevator access limitations: Certain mezzanine floor rooms may not be serviced by elevators causing inconvenience when carrying luggage or mobility challenges arise.
4
Building aesthetics: While the property is housed in an attractive old building with character, some find its interior design uninspired or boring compared to expectations of modern decor standards.
Hilton Grand Vacations Features and Benefits
Features
Well-equipped lodges
Accommodate from two to eight persons, providing a comfortable and relaxing retreat; spacious and comfortable holiday retreats ideal for families or groups.
Rental or purchase options
Offering flexibility in vacation ownership.
Wide range of accommodations
Including studios, one-bedroom, two-bedroom units, and more upscale options like Premier or Penthouse units.
Points-based reservation system
Allowing owners to book stays at various resorts within the Hilton portfolio with flexibility in location, unit size, season, and length of stay.
Ownership types
Annual or biennial usage with options for fixed weeks or floating weeks depending on preference.
Flexibility to tailor vacations using points
For stays at Hilton resorts worldwide as well as cruises and other travel-related services.
Exchange points through RCI or SFX networks
For additional destination choices beyond owned properties.
Exclusive member benefits
Access to special events, discounts across Hilton hotels/resorts, and no reservation transaction fees within the expanded property portfolio under HGV Max membership tiers.
Online member portal
Management of points balances, reservations, contracts/fees payment, plus access to exclusive offers and tools for vacation planning.
Scenic locations
Resorts situated in the Scottish Highlands, specifically Royal Deeside and Dunkeld, offering breathtaking natural beauty and rich local history.
Leisure facilities
Onsite amenities include pools, squash courts, tennis courts, a fitness area, sauna, steam room, spa services, and a restaurant/bar with tasty food options.
Convenient accommodations
Suites feature kitchenettes or kitchens allowing self-catering options; laundry facilities available on-site useful for longer stays.
Friendly staff
Polite, kind, and helpful staff contributing positively to guest experiences.